Status reference

What each status means and what to check next. Each record has its own status, so a purchase order, its shipment, receipt and invoice can show different states at the same time. For terms, see the Glossary.

Workspace and inventory setup

Where	Status	Meaning
System health dots	Green / amber / red / grey	Fine / needs a look / needs attention / still checking. Grey isn't zero or a failure. See Read System health.
System health badge	Healthy, Degraded, Unhealthy, Checking	The worst of the dots.
Shop, on Inventory management	Not managed yet	Zapstra doesn't update this shop's stock in Shopify.
	Setting up inventory…	Setup is running. View progress shows how far it has got.
	Managed in Zapstra	Zapstra writes this shop's stock levels to Shopify.
Shop updates	Updates to Shopify: On / Paused / Off	Whether Zapstra is writing to this shop right now.
Location, on Locations	Managed / Not managed	Whether Zapstra acts on this location. Unreviewed means nobody has decided yet.
Supplier address	Resolved, Conflicting, Incomplete, Not set	Only Resolved is ready for supplier orders.

See Start managing inventory in Zapstra and Locations and stock pools.

Purchase orders

Status	Meaning and next check
Draft	Being prepared. The supplier hasn't seen it.
Submitted	Sent to the supplier, or recorded as placed with Mark as ordered.
Acknowledged	The supplier has acknowledged it. Track delivery.
Partially received	Some goods are received. Check what's outstanding.
Fully received	Everything is received. Invoices or disputes may still be open.
Closed	The order is finished.
Canceled	The order was canceled. Check its history for any work already done.

Receiving is the only way to mark goods received. See Send and manage orders.

Supplier response on a purchase order

Label	Meaning
Not sent	Nothing has been sent to the supplier yet, or a previous send was rejected.
Awaiting supplier	Waiting for the supplier to respond.
Awaiting your review	The supplier proposed something you need to review.
Committed	You and the supplier have agreed the order.
Partially shipped	Some goods have shipped.
Shipped	All committed goods have shipped.
Closed	The supplier exchange is closed.

A supplier rejecting an order doesn't cancel your purchase order. See Supplier changes.

Shipments

Shipped, Pre-transit, In transit, Out for delivery, Delivered, Failed or Returned, depending on the tracking available. Delivered comes from tracking; you still need to receive the goods. Failed and Returned need follow-up with the supplier. See Shipments.

Receipts

Status	Meaning
Draft / In progress	Receiving has started but isn't complete. Resume it, or use Abandon receipt to discard the unfinished work.
Completed	Receiving is done and the stock is recorded.
Canceled	The receipt was canceled or abandoned.

Invoices and disputes

Invoice status	Meaning
Requested	You asked the supplier for an invoice.
Submitted	The supplier's invoice is ready for your review.
Approved	You approved it. Payment is recorded separately.
Disputed / Dispute resolved	There's a problem to settle, or it has been settled and the invoice can be reviewed again.
Paid	Payment is recorded.
Canceled	The invoice was canceled.

A receiving dispute shows Draft, Awaiting supplier, Awaiting you or Resolved. A draft dispute hasn't been sent. See Invoices and Disputes and replacements.

Production

Status	Meaning
Draft	Being prepared.
Released	Components are committed and the work can start.
In progress	The run has started.
Applying	A change is being applied. Wait before trying again.
Completed	The output and component use are recorded.
Canceled	The order was canceled.
Reversed	The run was reversed. Start a new order to produce again.

See Production planning.

Transfers

A transfer request has a decision status (Draft, Submitted, Partly approved, Approved, Rejected, Canceled) and a fulfillment status (Not started, In progress, Partly fulfilled, Fulfilled).

The transfer itself is Open, In Transit, Completed, Canceled or Reversed. Transfer tasks are To do, In progress, Done, Canceled or Exception. Check shipped and received quantities on the transfer itself. See Transfer requests and Execute transfers.

Counts and Stock Scan work

Count status	Meaning
Open / In progress	Counting is underway; stock hasn't changed yet.
Review	Differences need checking.
Committing	The count is being applied. Wait for it.
Committed	The count is applied.
Canceled	The count was canceled.

On a phone, Captured on this device means work is saved on the phone only. Processing and Waiting for earlier work aren't final. Applied means it succeeded. Needs review and Could not apply need you to check the reason. See Count stock and Stock Scan recovery.

Any screen

Unknown, Unavailable, Checking and a dash mean the value hasn't loaded. They never mean zero. Pending and Applying aren't final.